Shipping & Returns
Please allow two (2) business days for us to review and process your order once submitted. HemptopiaCBD ships orders via USPS and UPS, and shipping time frames are usually 2 to 4 business days after processing, however it can vary due to recipient location. Please keep in mind that these timelines are estimates and do not account for holidays, inclement weather, back orders, or general postal service performance. Payment confirmation is provided upon receipt and shipment tracking information will be sent via email upon shipment, you will also receive follow up emails until your product is delivered.
Your satisfaction of HemptopiaCBD products is of the utmost importance to us. Be sure to check your order carefully once it arrives for any shipping damages. You can submit claims for damaged HemptopiaCBD items by sending us an email at support@HemptopiaCBD.com within three days after receiving the shipment. Please include specific details and photos of the product which was damaged.
100% Money Back Satisfaction Guarantee. If you are not satisfied for any reason, with your purchase of HemptopiaCBD products, you can request for a full purchase refund within (30) days of the initial order. You will be required to ship the unused product back to HemptopiaCBD, and we ask that you pay for return shipping. Please submit refund requests via email at support@HemptopiaCBD.com.